I graduated with a Bachelor's degree in English Language Arts and Literature. I hold certifications in Legal Essentials from Cornell Law School and Professional Technical Documentation from the University of Wisconsin. My experience includes developing documentation for complex software and procedural guidelines that enhance user understanding.
Tools & Software: MS Office, Google Suite, Adobe Suite, SAP, SharePoint, Visio, WordPress
Documentation Skills: User Documentation, End-User Training Materials, Administrative & Software Procedures
Writing & Editing: Copyediting, Proofreading, Audience Analysis, Digital Media Marketing
I have worked in a variety of industries, including Financial Services, Legal Recovery, Mechanical Engineering, and Non-Fiction Publishing.
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